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Business Administrator Apprenticeship Level 3

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The Business Administrator apprenticeship has been developed to support learners in a business administration role and provides a highly transferable set of knowledge, skills, and behaviours. Your role will involve developing, implementing, maintaining and improving administrative services.

 

Typical duration to gateway: 12-18months

 

To achieve the Business Administrator L3 Apprenticeship Standard each learner must:

 

  • Compile a portfolio of evidence.

  • Have regular 1-to-1s with their line manager.

  • Work closely with their Assessor/Tutor who will provide guidance and support in meeting the knowledge, skills and behaviours set out by the standard.

  • Complete a minimum of 20% off-the-job training hours (OTJ).

  • Hold, or achieve with AGL Training, a Level 2 in English and mathematics before sitting their End Point Assessment.

  • Pass End Point Assessment.

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Knowledge, skills and behaviours (KSBs) assessed are:

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  • IT

  • Quality ​

  • Professionalism 

  • Record and document production

  • Planning and organisation 

  • Personal qualities 

  • Decision making 

  • Project management 

  • Managing performance 

  • Interpersonal skills 

  • The organisation 

  • Adaptability 

  • Communications 

  • Values of their skills 

  • Responsibility 

  • Stakeholders 

  • Relevant regulation 

  • Processes 

  • Policies 

  • Business fundamentals 

  • External environmental factors 

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End Point Assessment (EPA)

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End Point Assessment is carried out by an external organisation (EPAO) and is made up of the following:

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1.Knowledge Test - Multi-choice 60minute test made up of 50 equally weighted questions.

2.Portfolio Based Interview - 30-45minutes on 8-12 page portfolio, including an observation and employer evaluation.

3.Project Presentation - 10-15minute presentation on a project they have completed or a process they have improved. With a further 10-15minutes for a Q&A session.

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Apprentices’ 1st attempt at EPA are covered by the course funding, however, in the event of an Apprentice failing, their EPA re-sit / re-take costs will fall to the employer.

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