
Business Administrator Apprenticeship Level 3
The Business Administrator apprenticeship has been developed to support learners in a Business Administration Role and provides a highly transferable set of knowledge, skills and behaviours. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment and takes between 12 – 18 months to complete.
To achieve the Business Administrator L3 apprenticeship standard each learner must:
-
Develop a portfolio of evidence and/or work towards a Highfield Level 3 Diploma for Business Administrators (RQF)
-
Have regular 1-to-1s with their line manager.
-
Work with their training provider who will provide training and resources to support learning in meeting Knowledge, Skills and Behaviours set out by the Business Administrator Standard.
-
Achieve Functional Skills maths and English at Level 2, prior to EPA Pass End Point Assessment (EPA)
Highfield Level 3 Diploma for Business Administrators
The qualification is a combined knowledge and competence qualification. It is assessed through the completion of a portfolio of evidence.
The course consists of 21 mandatory units:
-
The organisation
-
Policies
-
IT
-
Communications
-
Professionalism
-
Value of their skills
-
Business fundamentals
-
Record and document production
-
Quality
-
Personal qualities
-
Stakeholders
-
Processes
-
Decision making
-
Planning and organisation
-
Managing performance
-
External environment factors
-
Interpersonal skills
-
Project management
-
Relevant regulation
-
Responsibility
-
Adaptability
End Point Assessment (EPA)
End Point Assessment is carried out by an external organisation (EPAO) and is made up of the following:
-
Knowledge Test - The apprentice undertakes a multi-choice test to last a maximum of 60 minutes and include 50 equally weighted multi-choice questions with four possible answers to each. The test predominantly focuses on non-organisation specific knowledge outlined in the Standard.
-
Portfolio Based Interview - The interview is for 30-45 minutes and scored out of 100. The interview assesses:
-
understanding of the portfolio to validate competence shown
-
self-reflection of performance, demonstrating knowledge and how appropriate skills and behaviours have been applied
-
judgement and understanding to explain appropriate examples.
-
-
Project Presentation - The apprentice delivers a presentation to the EPAO on a project they have completed or a process they have improved. The presentation lasts 10-15 minutes, with a further 10-15 minutes for a Q&A session. The presentation is out of 100.
To pass the End Point Assessment, the learner must achieve a minimum of 60%.
Grade Total Mark: Distinction 80%+, Pass 60-79%, Fail Less than 60%.