Supply Chain Warehouse Operative Apprenticeship Level 2


The Supply Chain Warehouse Operative apprenticeship has been developed to support learners in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery, and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks. It provides a highly transferable set of knowledge, skills and behaviours and takes a minimum of 12 months to complete.  


To achieve the Supply Chain Warehouse apprenticeship standard each learner must:


  • Develop a portfolio of evidence and/or work towards a Level 2 Certificate in Warehousing and Storage  

  • Have regular 1-to-1s with their line manager.

  • Work with their training provider who will provide training and resources to support learning in meeting Knowledge, Skills and Behaviours set out by the Supply Chain Warehouse and Operative Standard.

  • Achieve Functional Skills maths and English at Level 1 and taken tests for Level 2, prior to EPA Pass End Point Assessment (EPA)





Level 2 Certificate in Warehousing and Storage


The qualification is a combined knowledge and competence qualification. It is assessed through the completion of a portfolio of evidence.


The course consists of:


2 Mandatory Units Group A

  • Health, Safety and Security at Work

  • Develop Effective Working Relationships with Colleagues in Logistics Operations

Optional Units Group B

(at least 2 units to be completed)

  • Pick Goods in Logistics Operations

  • Wrap and Pack Goods in Logistics Operations

  • Place Goods in Storage in Logistics Operations

  • Process Orders for Customers in Logistics Operations

  • Assemble Orders for Dispatch in Logistics Operations

Optional Units Group C

  • Maintain the Cleanliness of Equipment in Logistics Operations

  • Keep Work Areas Clean in Logistics Operations

  • Maintain Hygiene Standards in Handling and Storing Goods in Logistics Operations

Optional Units Group D

  • Moving and/or Handling Goods in Logistics Operations

  • Use Equipment to Move Goods in Logistics Operations

  • Use a Forklift Side-Loader in Logistics Operations

  • Use an Industrial Forklift Truck in Logistics Operations

  • Use a Hoist in Logistics Operations

  • Use a Compact Crane in Logistics Operations

Optional Units Group E

  • Keep Stock at Required Levels in Logistics Operations

  • Check Stock Levels and Stock Records

Optional Units Group F

  • Operate Equipment to Perform Work Requirements in Logistics Operations

  • Receive Goods in Logistics Operations

  • Maintain the Safety and Security of Hazardous Goods and Materials in Logistics Operations

  • Process Returned Goods in Logistics Operations

  • Sort Goods and Materials for Recycling or Disposal in Logistics Operations

  • Supervise the Receipt, Storage or Dispatch of Goods

  • Contribute to the Provision of Customer Service in Logistics Operations

  • Principles of Food Safety in Logistics


(one unit each from optional groups C, D and E and any combination from optional group F to a minimum of 6 credits)




End Point Assessment (EPA)

End Point Assessment is carried out by an external organisation (EPAO) and is made up of the following:

  1. Knowledge and Behaviours Test – The assessment will consist of structured short answer and scenario-based questions (SAQs). This test will be taken under exam conditions and assessed by the selected Assessment Organisation.

  2. Practical Assessment - The practical assessment will be observed by an independent assessor who will make a judgement on whether the apprentice is competent to carry out the practical aspects of their job role. This will last for 60 minutes.


To pass the End Point Assessment, the learner must achieve a minimum 70%

Grade Total Mark: Distinction 90+%, Pass 70+%, Fail Less than 70%.

AGL Training Ltd, Suite D,

19 Limes Road, Oakengates,



Tel: 01952 743495