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Spacecare -  Unit F2 - F3 Halesfield 23, Telford, TF7 4NY

The position is for an Apprenticeship, the position is initially 15 - 18 months with the possibility of a full-time role at the end of the programme.

During this time, you will work towards the following qualifications:

  • Level 3 Business Administrator Apprenticeship Standards

  • Highfield Level 3 Diploma in Business Administration Skills (RQF)

  • Highfield Level 2 Functional Skills in English and Maths


General Duties

You will receive training to enable you to carry out the following duties:

  • Communicate with clients, staff, contractors and public via the telephone and email

  • Customer help desk, utilising Joblogic 

  1. Logging of quotes and reactive jobs

  2. Liaison with contractors regarding works

  • Upkeep of Joblogic database including new sites and general information

  • Co-ordination with operations and account management departments regarding new and current works.

  • Update and co-ordination of works via client portals

  • Review and completion of management inspection reports

  • Maintaining and updating electronic filing systems

  • Co-ordination of site specific requests via account management or clients

  • Liaising with customers to;

  1. agree access dates/requirements where site specific/applicable

  2. Communication over works

  3. Sending quotes

  4. General communications

  • Any other tasks as deemed necessary and within your capabilities


Skills and Requirements

The ideal candidate will be:

  • GCSE Grade 4 or above in English and Maths (Grade C)

  • Professional over the telephone

  • Ambitious and willing to learn

  • Confident

  • Polite and friendly

  • Good knowledge of ICT / Microsoft Office Package


Working Hours

Monday – Friday: 9am – 4.30pm / 9.30am - 5pm /10am – 6pm

Total hours paid: 35pw

Hourly Rate: £6.50


By applying for this vacancy, you agree to AGL Training Ltd making contact with you in line with General Data Protection Regulation via the contact details you have provided in relation to this vacancy. You also agree for AGL Training Ltd to forward your application to their client for consideration for the role.

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