Advanced Administration Apprentice

A Hand Plumbing Ltd- Oakengates, Telford. 


AGL Training Ltd is looking to recruit an Administration Apprentice on behalf of our well-established client based in Oakengates.

Our client is one of the biggest Dyno franchises in Telford covering Plumbing, Drainage and Mains Water from Birmingham down to Penzance. You’ll be working in a busy office environment; Dyno is a 24/7 business. You will join a team of 10 people who deal with various tasks from filing to dispatching jobs to validations and invoicing and manage the daily running of our 82 engineers.

The position is for an Apprenticeship, the position is initially 12-18 months with the possibility of a full-time role at the end of the programme.

During this time, you will work towards the following qualifications:

  • Level 3 Business Administrator Apprenticeship Standards

  • Highfield Level 3 Diploma for Business Administrators

  • Functional Skills English and Mathematics Level 2


General Duties

You will receive training to enable you to carry out the following duties:

  • Filing and retrieving documents

  • Validating jobs where costs are accrued

  • Dispatching jobs to the engineers

  • Keeping spreadsheets up to date

  • Ordering products

  • Working on in-house bespoke software

  • Making and receiving calls

  • Sending and receiving emails


Skills and Requirements

The ideal candidate will be:

  • GCSE Grade 4 or above in English and Maths (Grade C)

  • Hardworking

  • Comfortable in a fast-paced environment

  • Keen to learn new tasks

  • Excellent communication skills both verbal and written

  • Reliable

  • Good time management

  • Be able to multitask and prioritise

  • Be familiar with Microsoft Office


Working Hours

Monday – Friday: 8.30am to 5pm (flexible)

Sat - 8am to 5pm

Sun - 8am to 1pm

(Weekend work will be required on a rota basis but time off in lieu will be provided so weekly hours are not exceeded)

Total hours paid: 40 Hours Weekly

AGL Training Ltd, Suite D,

19 Limes Road, Oakengates,



Tel: 01952 743495