AGL Training Ltd are looking to recruit a Sales Administrator Apprentice on behalf of our well-established client based in Brierley Hill.

Our clients were founded in 1992, the business philosophy is to provide a range of High-Quality Precision Engineering Services combined with First Class Customer Care and has remained at the forefront of everything they have done over the last 30 years.

They provide millions of Precision Machined Components to customer specifications using this philosophy. High-Quality Precision Engineering, Exemplary Customer Service and Competitive Pricing continues to be enjoyed by their clients, many of whom are OEMs in major industries including Aerospace, Automotive, Boiler & Heating, Catering Equipment, and Leisure & Tourism.

The successful candidate will be a confident communicator with the ability to build strong relationships with all levels of clients and provide excellent customer service.

The position is for an Apprenticeship, the position is initially 12-15 months with the possibility of a full-time role at the end of the programme.

During this time, you will work towards the following qualifications:

  • Level 2 Customer Service Practitioner Apprenticeship Standards

  • Highfield Level 2 Diploma in Customer Service Skills

  • English and Maths Functional Skills Level 1/  Level 2



General Duties

You will receive training to enable you to carry out the following duties:

  • Management of shared inboxes

  • Respond promptly to enquiries

  • Regular telephone contact with client base

  • Processing and logging quotations

  • Preparation of customer-specific drawings before sending to suppliers

  • Preparation of pricing based on supplier quotations

  • Update MRP (material requirements planning) and CRM (customer relationship management) systems

  • Attend Daily Production Meeting

  • General housekeeping


Skills and Requirements

The ideal candidate will be:

  • GCSE Grade 4 or above in English and Maths (Grade C)

  • Ambitious and willing to learn

  • Confident

  • Polite and friendly

  • Good knowledge of ICT / Microsoft Office Package

  • Able to work in a fast-paced environment

  • Holds a high attention to detail

Working Hours

Monday – Friday: 8:30 am- 4:30 pm

Total hours paid: 37.5

Hourly Rate: £6.50 ph

20 days annual leave + bank holidays, you will accrue 1 extra day’s holiday per year, up to 25 days

By applying for this vacancy, you agree to AGL Training Ltd making contact with you in line with General Data Protection Regulation via the contact details you have provided in relation to this vacancy. You also agree for AGL Training Ltd to forward your application to their client for consideration for the role.