Apprentice Admin Assistant

Halesfield 13

AGL Training Ltd are looking to recruit an Apprentice Admin Assistant on behalf our well-established client based on Halesfield 13 in Telford.

Our client has been established for 30 years and specialises in occupational health needs of businesses in the local area.

The position is for an Apprenticeship, the position is initially 12-18 months with the possibility of a full-time role at the end of the programme.

During this time, you will work towards the following qualifications:

  • Level 3 Business Administrator Apprenticeship Standards

  • Pearson BTEC Level 3 Diploma for Business Administrators

  • Functional Skills English and Mathematics Level 2


General Duties

You will receive training to enable you to carry out the following duties:

  • Receive and respond to emails from customers.

  • Make and receive telephone calls.

  • Book customers onto courses, following the course booking process, as requested.

  • Keeping the database up to date, data entry and general maintenance.

  • Mail merges through Microsoft Word.

  • Archiving information.

  • Scanning.

  • Filing.

  • Dealing with incoming and outgoing mail.

  • Other general ad-hoc duties.


Skills and Requirements

The ideal candidate will be:

  • GCSE Grade 4 or above in English and Maths (Grade C)

  • Polite and friendly

  • Reliable / Trustworthy

  • Have good organisational skills

  • A team player

  • Able to work on their own initiative

  • Flexible

  • Good knowledge of ICT / Microsoft Office Package


Working Hours

Monday – Friday: 9am – 5pm (flexible to work occasional Saturday mornings)

Total hours paid: 37.5

Hourly Rate: NMW dependant on age 18-20 £6.45, 21-24 £8.20, 25+ £8.72


By applying for this vacancy, you agree to AGL Training Ltd making contact with you in line with General Data Protection Regulation via the contact details you have provided in relation to this vacancy. You also agree for AGL Training Ltd to forward your application to their client for consideration for the role.

NMW for age

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AGL Training Ltd, Suite D,

19 Limes Road, Oakengates,



Tel: 01952 743495